Introducing our innovative Adjustable Floating Reptile Basking Platform, the ultimate addition to your pet’s aquatic habitat. This unique design is a game-changer for turtle and amphibian owners, providing a practical and aesthetically pleasing solution to create a healthier environment for your beloved pets.
Our Adjustable Floating Reptile Basking Platform is not just a pet accessory; it’s an essential component for the health and well-being of your aquatic friends. Turtles and amphibians thrive in environments that mimic their natural habitats, requiring both land and water spaces. This platform provides the necessary area for them to bask, which is crucial for their health, aiding in the prevention of diseases such as shell rot and white eye disease.
Our platform is ideal for daily use in your pet’s aquarium. It’s especially beneficial for pets like Brazilian tortoises, golden tortoises, pearl tortoises, and other amphibious turtles. It’s a must-have for pet owners who want to ensure a healthy, engaging environment for their turtles or amphibians.
What sets our platform apart is its intelligent design. The self-adjusting floating feature is a unique aspect that ensures your pet always has access to a dry basking area, regardless of water level changes. Combined with its ease of installation and durable, pet-friendly materials, our platform is a standout product in reptile care.
Don’t wait to enhance your pet’s living space. Order our Adjustable Floating Reptile Basking Platform today and see the difference it makes in your pet’s health and happiness. Your pet deserves the best, and so do you!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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